The free Workiz alternative for small service businesses
Workiz is an all-in-one field service platform with a built-in phone and SMS system. It's aimed at small-to-mid teams that want communications and dispatch in one place.
Workiz has a free Lite plan, but it's capped at 2 users and 20 jobs (or invoices/estimates) per month. Paid plans start around $187/month billed annually for the Kickstart plan, as of June 2026.
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Side by side
JobPlumb vs Workiz
Workiz figures from public pricing and third-party sources, as of June 2026, and may change.
What people like about Workiz
- The built-in phone and SMS system keeps customer comms in one app.
- Solid all-in-one feature set for the dispatch-heavy trades.
- Often seen as better value than ServiceTitan for smaller operations.
Common complaints
- Support is the most common complaint by some distance.
- Reports of the app freezing mid-job and an unreliable phone system.
- Hidden fees and SMS overage charges catch people out.
- The free Lite plan's 20-jobs-a-month cap makes it unusable for most real businesses.
The honest case
Why solo businesses pick JobPlumb
- JobPlumb's free plan has no job cap: unlimited clients, jobs, quotes and invoices, versus Workiz Lite's 20 jobs a month.
- No hidden fees or SMS overages on the things that matter; pricing is Free or a flat $19/month.
- Right-sized and genuinely simple for a one-person business.
- You're not paying for a phone system you may not need just to get jobs and invoicing.
Questions
Switching from Workiz
Workiz's free Lite plan is capped at 2 users and 20 jobs, invoices or estimates per month (as of June 2026), which most working businesses hit in a week. JobPlumb's free plan has no job cap: unlimited clients, jobs, quotes and invoices for a one-person business.
Try the free Workiz alternative
Free forever for solo businesses. No card, no contract, set up in about five minutes.